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  • Shipping & Returns
  • Warranty

Delivery to Germany

Order value
Shipping costs
Shipping time
From 0.00
5.00
1-3 working days
From 150.00
0.00
1-3 working days

Express

From 0.00
10.00
1-2 working days

Carbon-neutral shipping in fully recycled packaging. Check here for more details.

Delivery to Switzerland

Order value
Shipping costs
Shipping time
From 0.00
6.00
2-5 working days
From 140.00
0.00
2-5 working days

Carbon-neutral shipping in fully recycled packaging. Check here for more details on our return policy.

Delivery to EU

Order value
Shipping costs
Shipping time
From 0.00
5.00
2-5 working days
From 150.00
0.00
2-5 working days

Free carbon-neutral shipping in fully recycled packaging. Returns are always free. Check here for more details.

Delivery to USA

Currently not available due to ongoing tariff regulations.

The exact shipping costs for delivery outside the EU will be calculated based on weight and the destination country in the second step of the check-out. The final cost will be shown to you at final checkout (all applicable taxes and duties included). Standard shipping outside the EU takes 2 to 5 working days.
You can return your order but have to cover the return costs. Check here for more details.

The most sustainable product is the one you only have to buy once. Thanks to our two-year warranty, you’ll travel safely and environmentally friendly. Order now, and activate within 30 days. Learn more about it here.

Shipping & Returns

Delivery to Germany

Order value
Shipping costs
Shipping time
From 0.00
5.00
1-3 working days
From 150.00
0.00
1-3 working days

Express

From 0.00
10.00
1-2 working days

Carbon-neutral shipping in fully recycled packaging. Check here for more details.

Delivery to Switzerland

Order value
Shipping costs
Shipping time
From 0.00
6.00
2-5 working days
From 140.00
0.00
2-5 working days

Carbon-neutral shipping in fully recycled packaging. Check here for more details on our return policy.

Delivery to EU

Order value
Shipping costs
Shipping time
From 0.00
5.00
2-5 working days
From 150.00
0.00
2-5 working days

Free carbon-neutral shipping in fully recycled packaging. Returns are always free. Check here for more details.

Delivery to USA

Currently not available due to ongoing tariff regulations.

The exact shipping costs for delivery outside the EU will be calculated based on weight and the destination country in the second step of the check-out. The final cost will be shown to you at final checkout (all applicable taxes and duties included). Standard shipping outside the EU takes 2 to 5 working days.
You can return your order but have to cover the return costs. Check here for more details.

Warranty

The most sustainable product is the one you only have to buy once. Thanks to our two-year warranty, you’ll travel safely and environmentally friendly. Order now, and activate within 30 days. Learn more about it here.

Enjoy 50,- Off Premium Sets

Complete your set by combining at least one Essential or Pro suitcase with any luggage, backpack or bag from 100,- and save 50,-. Enter code MYSET50 at checkout.

View full details

Size Guide

H5 Cabin Luggage

H5 Cabin Luggage

H55 × W40 × D20 cm
36 L
2.9 kg
H5 Air Cabin Luggage

H5 Air Cabin Luggage

H55 × W37 × D20 cm
33 L
2.1 kg
M5 Cabin Luggage

M5 Cabin Luggage

H55 × W40 × D23 cm
37 L
3.4 kg
H6 Checked Luggage

H6 Check-In Luggage

H64 × W46 × D24 cm
61 L
3.7 kg
H7 Checked Luggage

H7 Check-In Luggage

H77 × W52 × D28 cm
98 L
4.7 kg
H7 Air Checked Luggage

H7 Air Check-In Luggage

H77 × W51 × D27 cm
88 L
3.8 kg

Airline Compatibility

Max. Height × Width × Depth (cm)

Airline not found. Please check spelling.
Note for Low-Cost Airlines: Dimensions usually refer to "large carry-on". Free allowance is often limited to a smaller under-seat bag.

Shipping Information

Orders from Germany

Over 150€

Under 150€

Standard shipping

1-3 working days

Free

5€

Express shipping

1-2 working days

10€

10€

Orders within EU

Over 150€

Under 150€

Standard shipping

2-5 working days

Free

5€








Orders from UK

Over £150

Under £150

Standard shipping

2-5 working days

Free

£20








Orders from Switzerland

Over 140 CHF

Under 140 CHF

Standard shipping

2-5 working days

Free

6 CHF








Orders from USA



Currently not available due to ongoing tariff regulations.






All others international orders

Based on weight



Standard shipping

2-5 working days

From 50€










Not sure what applies to you? Find more detailed shipping info here.
Customised items ship within 3-5 working days.

All Series at a Glance

Pro

Essential

Air

RE

GO

Colour overview
Hard shell Premium German Polycarbonate Premium German Polycarbonate Extra lightweight premium German polycarbonate Premium German Polycarbonate, 97% recycled Premium German Polycarbonate
Sizes available Small (55cm), Medium (64cm), Large (77 cm) Small (55cm), Medium (64cm), Large (77 cm) Small (55cm), Large (77 cm) Small (55cm), Medium (64cm), Large (77 cm) Small (55cm), Medium (64cm), Large (77 cm)
Weight From 3.1kg From 2.9kg From 2.1kg From 2.9kg From 2.9kg
Compression pad Yes No No No No
Mesh dividers One Two Two Two Two
Laundry bag Yes No No No No
Durability Excellent Excellent Very good Very good Very good

FAQs

What does shipping cost, and what is your return policy?

Standard shipping within the EU is free on orders over €150 (€5 below that), and we deliver in 2–5 business days. Orders from Germany arrive in 1–3 business days. UK shipping is free over £150. We offer a 30-day return window — simply register via our return portal. Return labels are available for a flat fee of €5 (EU), or return free of charge at any Horizn Studios flagship store.

What warranty does my backpack or bag come with, and how do I activate it?

All Horizn Studios backpacks, bags, and accessories are covered by a Two-Year Manufacturer’s Guarantee against manufacturing and material defects. To activate your full two years, register your purchase online within 30 days of buying — unregistered products receive one year of coverage. To make a claim, contact our customer care team with photos and your proof of purchase.

Do your backpacks and bags fit as an under-seat personal item?

Most of our backpacks and bags are designed to sit comfortably beneath the seat on the majority of airlines, while a few of our larger silhouettes are better suited to the overhead bin. You'll find exact measurements under the "Size & Weight" tab on this page. As baggage allowances vary by airline and fare, we always recommend checking your carrier's specific policy before you fly. Our softgoods are built to flex and compress, so packing thoughtfully — and steering clear of rigid, stiff items — makes it easier to fit your bag under the seat when space is tight.

Can I personalise my luggage tag?

Yes — every suitcase (excluding the GO Series) comes with a luggage tag, and you can personalise it with a monogram directly on this page. Already bought your suitcase? Pop into one of our flagship stores and we'll add it in person. Personalised tags ship within 3–5 business days. Prefer an extra or replacement tag, or have a GO Series case that doesn't include one? Luggage tags are also available to purchase separately, with or without a monogram, from our accessories range.

Customer Reviews