Sale

No, discount codes cannot be used for sale items.

No. Discounts only apply to the exact products in the exact colors. The discounts can't be transferred to other products, designs or colours.

No, our retail partners have their set price list and decide on what sale initiatives and deals they offer. Therefore, any deals and discount codes offered on our website/in store are exclusive to our website/store.

Regular products outside the Sale will be delivered without delay and as usual within a few days. If your order contains both regular and sale products, the entire order will unfortunately be delivered late. You can find details about your delivery region under Payment & Delivery.

Products included in our Sale have longer delivery times. As soon as your order is handed over to the shipping service provider, you will receive an email with the shipping confirmation. The email will also include a link that will allow you to track the shipment. Depending on the delivery address, your order will be with you within a few days. You can find details about your delivery region under Payment & Delivery.

You can return items you have purchased during our Sale the same way, the same conditions apply. Please register your return via the Return Portal and return the item(s) within the return period.

As soon as we have received the return and the items have been checked, we will refund the purchase price.

All suitcases can be returned within 100 days. All other products, such as backpacks, within 30 days.

Please register your return via the Return Portal and return the item(s) within the return period.

Once we have received the return and the item(s) have been inspected, we will refund the purchase price.