Delivery for Christmas
The final possible order dates for guaranteed Christmas delivery are:
Within Germany: 19 December 2017
Within EU: 17 December 2017
Rest of world: 17 December 2017
Delivery is free within EU countries.
For deliveries to all other countries please check our FAQ section.
If you have any further questions, please don't hesitate to contact our customer service: firstname.lastname@example.org.
Incoming orders are processed on weekdays within 24 hours and will be shipped directly. Our standard delivery takes around 2 to 5 days within the EU - outside the EU it takes around 6 to 8 days.
We regret that we cannot ship items to PO Box addresses.
You can order with confidence, safe in the knowledge that we’ll do our best to get your goods to you as quick as we can. It takes just a few days to deliver your order, wherever you are, however we don’t like to guarantee exact delivery times due to unexpected delays that could occur with customs etc.
We deliver to almost every country, but reserve the right to refuse placed order from special areas or countries. If you are unsure please contact our customer service team.
Our available payment methods are Credit Card (Visa, Mastercard, American Express), Klarna Rechnung, PayPal and SOFORTbanking. We reserve the right to exclude certain payment methods for certain clients.
If you are paying by credit card, the value of the order will be debited from the account upon order completion.
Our partner Klarna only accepts invoice payments for customers ordering from Austria, Germany and the Netherlands. Klarna will send payment information to you via email.